Shipping policy
Shipping Policy
Thank you for shopping with WeddingDayBloom. We're a small family business in San Jose, California, and we pack every order by hand so your flowers arrive protected. Artificial flowers are compressed for shipping and may need a little gentle reshaping when you open the box.
Where we ship from
Every order is packed and shipped from our location at 1600 Petersen Ave, Unit 11, San Jose, California 95129, United States.
Where we ship to
We ship within the United States only. We do not ship internationally at this time.
How long it takes
- Processing: 3 business days. Your bouquets are assembled and packed by hand before they go to the carrier, and we don't rush that part.
- Transit: 3–7 business days with USPS.
- Total: 6–10 business days from the moment you place your order to the day it arrives.
You'll see the estimated delivery dates for your own address at checkout, before you pay.
Business days are Monday through Friday, excluding U.S. public holidays. Orders placed on a weekend or holiday start processing the next business day. During peak wedding season processing can take a little longer, and we'll email you if that affects your order.
Planning around a wedding date? Please order at least three weeks ahead so there's room for the unexpected. If your date is sooner than that, email us before you buy and we'll tell you honestly whether it can be done.
Shipping cost
A flat $12.90 per order, anywhere in the United States, no matter how many items you buy. We don't currently offer free shipping over a certain amount. The rate you see at checkout is the rate you pay — no handling fees or surcharges are added later.
Carrier and tracking
We ship with USPS. When your order leaves us you'll receive an email with a tracking number. Please allow up to 24 hours after that email for the first carrier scan to show up.
If your address is wrong
Please double-check your shipping address before placing the order. If you spot a mistake, email support@weddingdaybloom.com right away — we can fix it as long as the order hasn't been packed. Once a package has shipped we can't reroute it. If a package comes back to us because the address was incomplete or incorrect, we'll contact you, and the cost of sending it again is yours.
Delays and lost packages
Once USPS has your package, delivery timing is out of our hands. Weather, holidays and carrier backlogs can add days. If your tracking hasn't moved in five business days, email us — we'll open a case with USPS and stay on it with you.
If your order arrives damaged
Email support@weddingdaybloom.com within 3 days of delivery with your order number and photos of the item, the box and the shipping label. Verified damaged, defective or incorrect items are covered by our Return & Refund Policy — you'll get a full refund or a free replacement.
Multiple packages
Larger orders may ship in more than one box and may arrive on different days. You'll get tracking for each package.
Questions
WeddingDayBloom
1600 Petersen Ave, Unit 11
San Jose, CA 95129
United States
Email: support@weddingdaybloom.com
Phone: +1 (650) 305-1366
Hours: Monday–Friday, 9:00 AM – 5:00 PM Pacific Time