Frequently Asked Questions

Find clear answers about WeddingDayBloom products, materials, photographs, shipping, returns, and wedding styling.

What does WeddingDayBloom sell?

WeddingDayBloom offers artificial bridal bouquets, bridesmaid bouquets, boutonnieres, corsages, wedding flower sets, arch flowers, wedding arch frames, cake flowers, eucalyptus garlands, vintage bud vases, preserved rose petals, and selected ceremony and reception decor.

Are your wedding flowers real or artificial?

Our bouquets, floral arrangements, boutonnieres, corsages, arch flowers, garlands, and cake flowers are artificial.

We also offer real preserved rose petals for wedding aisles, tables, romantic displays, and flower confetti. Product materials are identified on each individual product page.

How are your products made and sourced?

Some floral arrangements are designed, assembled, or styled by WeddingDayBloom using carefully selected artificial flowers and materials.

We also offer selected wedding decor sourced from suppliers when the products complement the style and purpose of our shop. Each product page identifies the item, materials, available options, and included quantity.

Do the photographs show the actual product?

Our product photographs are intended to represent the product’s design, color, shape, and details as accurately as possible. Colors may appear slightly different depending on lighting, screen settings, and device displays.

Some lifestyle or styled images may show the product in an illustrative wedding setting to demonstrate possible styling or use. People, backgrounds, furniture, and other props shown in these images are not included.

Please review the close-up product photographs, measurements, descriptions, included quantities, and selected variant details before ordering.

What is included with my order?

You will receive the item and quantity stated in the selected product variant and description.

Accessories, stands, vases, arch frames, flowers, ribbons, and other styling props shown in a photograph are not included unless the product page specifically states that they are included.

Do you sell wedding arch frames or only arch flowers?

We offer both physical wedding arch frames and separate floral decorations for arches, backdrops, welcome signs, and ceremony spaces.

Each product page clearly states whether the listing includes the physical frame, floral decorations, or both.

Can artificial flowers be used on a wedding cake?

Artificial cake flowers can be used as decorative accents. Ask your baker to position them safely and use an appropriate food-safe barrier so the artificial flowers do not come into direct contact with the cake.

What are preserved rose petals?

Preserved rose petals are real petals that have been specially treated to help retain their appearance. They can be used for wedding aisles, tables, romantic displays, and flower confetti.

Preserved petals are different from our artificial bouquets and floral arrangements.

Can I order my flowers before my wedding date?

Yes. Artificial wedding flowers can be ordered in advance because they do not wilt like fresh flowers.

We recommend ordering at least three weeks before your wedding date so you have enough time for processing, delivery, gentle reshaping, and any final styling. If your date is sooner than that, email us before you order and we'll tell you honestly whether it can be done.

Do you accept custom wedding flower requests?

Custom and personalized items are not sold through this website. Everything you see in the shop is listed exactly as it ships.

If you email us about a custom piece and we agree on it, that order is arranged entirely by email. It is made specifically for you, may require additional time, and is final sale unless it arrives damaged, defective, or incorrect.

How long will my order take to arrive?

Orders are processed within 3 business days, then shipped via USPS with a transit time of 3–7 business days. Total delivery time is typically 6–10 business days from the moment you place your order.

You'll see the estimated delivery date for your address at checkout, before you pay. Shipping is a flat $12.90 per order, anywhere in the United States, no matter how many items you buy.

Do you ship internationally?

We currently ship within the United States only and do not offer international shipping at this time.

Will all items in my order arrive together?

Larger orders may ship in more than one package and may arrive on different dates. When applicable, separate tracking information will be provided for each shipment.

Can I cancel my order?

You may request a cancellation within 24 hours of purchase, provided that the order has not yet been shipped.

Once an order has been dispatched and handed over to the shipping carrier, it cannot be canceled. After receiving the package, you may request a standard return in accordance with our Return & Refund Policy.

What is your return policy?

Eligible standard items may be returned within 14 days after delivery. Items must be unused, undamaged, and returned in their original condition. Original packaging should be used when possible.

Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect. We do not charge a restocking fee. Please contact us before sending a return.

What should I do if my order arrives damaged or incorrect?

Please email us within 3 days of delivery at support@weddingdaybloom.com.

Include your order number and clear photographs of the item, packaging, and shipping label. For a verified damaged, defective, or incorrect item we will send a full refund or a free replacement, whichever you prefer.

How should I care for artificial wedding flowers?

Store artificial flowers in a clean, dry place away from direct sunlight, moisture, and heavy objects.

After delivery, gently reshape petals, leaves, ribbons, and stems if needed. Remove dust carefully with a soft, dry cloth.

How can I contact WeddingDayBloom?

Email us at support@weddingdaybloom.com or use the form on our Contact page. We typically respond within 1–2 business days, Monday through Friday.